Netiquette with special reference to Mailing lists
Why Netiquette?
Today's web browsers are shipped with default settings that look cool and sophisticated
to marketeers who regard anything less than the latest hyped machinery as boring and old-hat.
In their place and in the right circumstances this is fine. But flash is not cool when it
comes to basic communications on the Internet when your recipients really are interested
more in what you say than the way you say it.
This is especially true when you join mailing lists related to your interests.
Basic netiquette.
When sending messages to mailing lists, please observe the rules of netiquette. These include the following
1. Who to reply to:
Some people have to pay for incoming mail based on
the size and amount of that mail. Please remember this
when you reply to a message. Stop first and consider
whether your response is really of interest to the whole
group, or should be privately addressed to the author
of the message.
On some lists, when you press "reply to" in your mail program, the address displayed is that of the list.
On others it is just the sender's address.
Make sure the "reply to" address is the one you want.
If the default reply address points to the list
it is very easy to address private replies
to the whole list without noticing.
In other cases messages intended for the whole list
go only to a single email address.
2. Mail settings:
Please set your mail program so that you
post messages in plain/text
and not in HTML
or other settings such as "multipart/alternative".
Some email systems strip the headers off,
so people on those systems
can only reply to you directly
if you sign your message with your name
AND email address. This is much appreciated!
A number of mail-servers cannot accept
mail with 8-bit ascii characters
in the message header
(areas such as "from" and "subject"
and the beginning of the message).
Please be aware that some members
may not get your messages
if you use these characters,
which include umlauted characters,
accent marks, etc.
3. Subject lines:
Please try to be specific in your subject line.
Interests and subjects discussed within a list can vary widely;
this will help those not interested
in your particular topic to move
through their mail more quickly.
This is especially true of topics
(or, "threads") which have been
under discussion for a while.
Sometimes the subject of later messages
has wandered far afield from that of the original posting
and the subject heading needs to be updated!
4. Quoting previous messages:
It is often necessary to quote PART of a letter in order to put your reply
into context.
The usual rule is that you should never quote more than your reply,
but it depends on circumstance.
Over-quoting of previous messages is especially annoying to digest subscribers.
It is not difficult and only takes a moment to edit out all but the
essential parts of the quoted message to which you are replying.
In particular, you should edit out the "bottom banner" with details
of how to unsubscribe from the list as most list servers will add a new
banner to your post before distributing it.
5. No attachments:
Please do not send attachments
(they appear as an undecodable lump in digests).
If you have an attachment
you would like to share,
make the offer to send it privately
to those interested or
post it on a website and supply the URL.
6. Bounced messages:
If your mail gateway goes down
for several days, or if your address
becomes undeliverable for some reason
(like "mailbox full") for more than a short while
- usually 2 or 3 days -
you will be unsubscribed from the list
and will need to resubscribe.
7. Tolerance:
You need to be patient with your fellow subscribers.
Sometimes we make mistakes and post messages
we should not have posted,
or posted to the incorrect address.
Since the message comes back to us as a subscriber,
we quickly discover our own mistakes.
Unless the offense is repeated,
it need not be pointed out.
Such helpful messages,
despite being sent with the best
of intentions, only cause hard feelings,
particularly if they arrive after
an apology has been made to the list.
More information on Netiquette can be found at
http://www.cybernothing.org/cno/docs/rfc1855.html
Another source of excellent information is Arlene H. Rinaldi's website at
http://www.fau.edu/netiquette/net/netiquette.html
An answer to the question "What is wrong with sending HTML and MIME messages?" can be found at
http://www.geocities.com/CapitolHill/1236/nomime.html
This page also gives information on how to set the appropriate options for sending plain/text messages from within several popular email programes.
Information specific to webtv users can be found at
http://members.tripod.co.uk/netmiser/webtv.htm
Cyndi Howells also gives information on how to turn off HTML at
http://www.rootsweb.com/rootsweb/listowners/html-off.htm
Feedback and suggestions will be welcome.
Send all comments by email to
netmiser@cryogen.com
Last updated: 2nd January 2000.