What to do first
Non religious services
Save a fortune
Before it happens
How to complain
A Humanist view
What to do?
Of mice & men
Are they qualified?
Does it matter?
Things we say
A funny thing
Value for money?
Do it yourself
A - Z
personal involvement with the funeral director may lead you to believe
that their funeral arrangements are relatively quick and simple to complete (the
majority of clients will leave the premises with a signed estimate and
confirmation of the details with a definite day, date and time for the funeral). When pushed however, most large business funeral directors will claim that the
"average" funeral takes 40 hours to complete!
While family or friends will
concern themselves with all aspects of the funeral; from contacting uncle
George in Canada to dealing with the multitude of enquiries and callers,
time spent with the funeral
director can actually be relatively very brief. The initial interview to
discuss the funeral, including the signing of any documentation will
rarely last longer than an hour. In many instances this can be the last
contact until the day of the funeral as well...
A good funeral director or
arranger in a "busy" office can complete the most detailed part
of these requirements well within forty minutes - this will include your first
introduction and seeing you from the premises!
Obviously, not all
arrangements can be conducted so speedily, but the majority will .
What happens next? If you
have been able to sign all the forms and hand over or arrange to deliver
any other documents, not a lot. The usual format goes something like this.
If a cremation;
And if it's to be a burial,
delete points 1 and 3 and replace with;
- Telephone cemetery and
order preparation of ground.
If the client remains on
the premises, most of these details will be finalised there and then.
Certainly the majority of
the documentation will be completed during the arrangement interview and
essentially, the funeral directors task is now finished.
If all telephone calls are
answered, and often an answerphone will suffice, the entire matter can be
wrapped up in an hour.
Of course, there is an
element of more "physical", background work to be done but even
that aspect of the funeral business - unless distances are great - is
usually conducted with surprising speed.
This is not intended to
undermine the funeral directors claim that each funeral takes up to forty
hours to prepare, only to give an insight into what can happen under
"ideal" circumstances - from the funeral directors point of view
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